NSSF launches real time customer transaction alert system

The National social security fund will from today start sending free real time customer transaction alerts upon receipt of social security contributions and payment of benefits.

This facility will empower both employers and employees to track of their transactions with the fund. This will  improve service delivery and ultimately, impact on compliance levels.

According to NSSF managing director , Richard Byarugaba, the member transaction alerts will compliment usage of the fund’s online whistle blower’s platforms where employees can covertly report their employers who default on their NSSF contribution.

The free real time customer transaction alerts system  was launched today the start 4th customer connect week.

Byarugaba  says  the activities lined up include donating medical equipment like beds, mattresses and others worth 200Million to four selected health facilities, free legal service and financial literacy

He adds, that the customer connect is a key initiative in Fund’s strategic plan and shows it’s commitment to excelling in service delivery to the fund’s member.