“We want to recognise entities that are providing a very convenient, a very cost friendly or user friendly service, asses how impactful the service is to the citizens and how it has changed their lives, which entities have we kept their apps on our phones?” Babirukamu noted.
He added, “we want to lead the digital revolution as the government. We want all our Ministries, Departments and Agencies (MDAs) to digitize their operations. As Uganda we ought to emulate Estonia's Digitalization Journey, people only leave their homes for divorce registration and mortgage the rest is done in the comfort of their homes.”
Dr Hatwib Mugasa, the Executive Director of the National Information Technology Authority (NITA-U) said it is important for Uganda to run while other countries around the world are walking in regard to digitization of government services.
“Disruptive or getting out of your comfort zone may be taken in a negative way but we must embrace it for change and so e-government services are taking us out of our comfort zone.”
